The March to Zero Errors

Listening to some business owner, would think a march to zero errors, was trip to neverland. A pipe dream! Impossible, says the faint of heart. Nevertheless, we are happy to report, there ARE a few RARE BIRDS that get close to that goal. Not to mention, those who are...

A Culture of Unbelief

What is a culture of unbelief in small business? And, what creates a pessimistic mindset in employees toward their job and employer? This type of culture stems from owners NOT following up on what they SPEAK. For example, an owner saying they will FIX an issue causing...

The War Within Business

The War Within Business
The daily management of predictable and UN-predictable events is what makes for the seemingly eternal and frustrating war within business. These events are the thousands of processes that run a business. Gaining a handle on them is a battle that can be won! The good...

A System for Hiring Happy Employees

System for Hiring
A system for hiring is what separates average companies from great ones! Few companies consistently hire and maintain happy employees eager to serve. Sadly, many companies hire employees seemingly unaware of the importance of “service with a smile.” Yes, a good system...

A Business Built on Truth

Business Built on Truth
So, you own a business! Will it have a lasting positive effect on all those you encounter? It takes a business built on truth to accomplish that. Customers, employees, vendors, and family, at some point will recognize the substantial difference between a truth-built...

The “It Will All Pan Out” System

It Will All Pan Out
The “It Will All Pan Out” system is how most small businesses operate. Which is a loosey-goosey process that many claim is just “business as usual.” However, jobs and services are somehow completed; employees get paid, and the business owner makes a...