The Untapped Profit in Process Waste

Untapped Profit in Process Waste
Most small businesses have little to no clue, concerning the amount of untapped profit in process waste that’s all around them. Unfortunately, tapping into process inefficiencies and fine-tuning them systematically is foreign to most business owners. The reason is...

Business Owner’s Island of Isolation

Island of Isolation
Marooned on an “island of Isolation” is a lonely, desolate place where many small business owners strand themselves. For over twenty years, we’ve had the honor of speaking to countless small business owners around the globe. Unfortunately, we are no longer surprised...

An Epiphany of Business Excellence

Epiphany of Business Excellence
As an owner, struggling to keep order with a small business during the early 1990’s, an epiphany of business excellence came to me, unexpectedly. A concerned friend handed me a business book, explaining “why most small businesses don’t work.” Undoubtedly, it was...

Ending the ISO Management Nightmare

ISO Management
Many Quality Managers and business owners agree that managing ISO for small business is a nightmare!. Why? For the simple reason, most ISO management is performed manually; therefore, time-consuming. Moreover, managing ISO’s corrective actions, preventative actions,...

Working for a “Well Done!”

Working for a well done
Most people hope to hear “Well done!” believing they have done a good job at something. However, even working and doing your best, may find you disappointed. Why? Not all owners and supervisors have the same management and/or social skills. Truth is, in many cases,...