We Will Refund Your Misery

Refund Your Misery
Dear small business owner, are you living the life of “Les Miserables”? If so, take a few minutes to consider business process systemization. And, if you don’t like what you read here, we will refund your misery! Unless of course, you are okay with having little free...

This is What I Know

This is what I know
As a business owner for over three decades, THIS IS WHAT I KNOW. When there is no written operations manual for how a business runs, it’s a sure sign the owner has that critical information locked in his or her head. Therefore, when employees need access to that...

Give Me Liberty or Count Me Out!

Give Me Liberty
“Give me liberty” is the heart-cry of most small business owners. Let’s face it, the original dream of business ownership is to become independent financially and enjoy lots of free time. Unfortunately, for most owners with five or more years under their belt, the...

Ignorance Gone to Seed in Small Business

Ignorance Gone to Seed
“Ignorance Gone to Seed” is a state in which small business owners find themselves when refusing to acknowledge the need for end-to-end workflow systemization. Truth is, whether it’s the seed of a lack of knowledge, procrastination, or just plain old stubbornness, it...

In Search of Optimal Order in Business

Optimal Order
We encounter many owners of small-to-midsize businesses who are in search of optimal order. Unfortunately, most of them are looking for a “quick fix.” Although there is NOT necessarily a quick fix for disorder, there is a SIMPLE FIX! As always, we make clear to owners...

Revising Reality in a Business

Revising Reality in a Business
Revising reality in a business becomes necessary when the real truth of function prompts cover up. Especially, if it operates like most small businesses! REALITY, for most small business owners, is a never-ending struggle to maintain control of operations by...