The Untapped Profit in Process Waste

Most small businesses have little to no clue, concerning the amount of untapped profit in process waste that’s all around them. Unfortunately, tapping into process inefficiencies and fine-tuning them systematically is foreign to most business owners. The reason is...

Business Owner’s Island of Isolation

Marooned on an “island of Isolation” is a lonely, desolate place where many small business owners strand themselves. For over twenty years, we’ve had the honor of speaking to countless small business owners around the globe. Unfortunately, we are no longer surprised...

An Epiphany of Business Excellence

As an owner, struggling to keep order with a small business during the early 1990’s, an epiphany of business excellence came to me, unexpectedly. A concerned friend handed me a business book, explaining “why most small businesses don’t work.” Undoubtedly, it was...