Business Follow-up | A Fat Chance

Consistent Business Follow-up is sorely lacking in most small companies. How often have you heard someone say, “I’ll get back to you next week,” or “I’ll follow-up with you later concerning your issue?” And then nothing! Similarly, the most misused farewell line...

Business Mantra | We Do the Best We Can

One of Tennessee’s (also the world’s) most famous 150-year-old companies has quite an interesting Business Mantra. My wife and I took a tour of the famed Jack Daniels Distillery a few years back and found it extremely well-organized. Their business mantra is, “Every...