Family Business or Family Feud?

family feud
Do you own a family business? Small businesses are often owned and managed by two or more family members.  In my work with systems, I’ve interacted with many combinations of family-owned businesses—brothers, sisters, father & son, husband & wife, etc. I...

Simple Tools of the Trade

simple tools of the trade
Simple tools can make all the difference in worker confidence! Emma was excited! “Guess what I did this morning?” she said.  I looked up from my work as she placed a stack of tax papers and other documents on my desk for me to sign. Still focused on my...

Where Consensus Rules, Confusion Reigns

consensus rules
When consensus rules where is the leader? I mean REALLY—let’s be honest! Thinking about a phone conversation I had a while back with a struggling business owner, I still get a little hot under the collar! In short, the owner had serious and expensive problems with...