An Epiphany of Business Excellence

As an owner, struggling to keep order with a small business during the early 1990’s, an epiphany of business excellence came to me, unexpectedly. A concerned friend handed me a business book, explaining “why most small businesses don’t work.” Undoubtedly, it was...

Ending the ISO Management Nightmare

Many Quality Managers and business owners agree that managing ISO for small business is a nightmare!. Why? For the simple reason, most ISO management is performed manually; therefore, time-consuming. Moreover, managing ISO’s corrective actions, preventative actions,...