Ending the ISO Management Nightmare

ISO Management
Many Quality Managers and business owners agree that managing ISO for small business is a nightmare!. Why? For the simple reason, most ISO management is performed manually; therefore, time-consuming. Moreover, managing ISO’s corrective actions, preventative actions,...

Working for a “Well Done!”

Working for a well done
Most people hope to hear “Well done!” believing they have done a good job at something. However, even working and doing your best, may find you disappointed. Why? Not all owners and supervisors have the same management and/or social skills. Truth is, in many cases,...

Conditional Logic – If-Then-Else

Conditional Logic
Conditional Logic, simply put, is… if X happens, then what should be the next step? Moreover, what are ALL the next logical steps necessary to ensure compliance, and complete processes without errors? i.e., IF such-and-such happens, THEN what’s next, and then what...

Your Talent is Your Authority

Your Talent is Your Authority
Everyone is born with a talent unique to them! However, too few develop that talent to its fullest potential. Simply because, they never grasp the concept, “Your talent is your authority.” Consequently, by not developing their special talent, they pass their allotted...

It’s Time to Change Your Tune

Time to Change Your Tune
Over the years, as systems analysts for software, we have heard countless business owners claim to be too busy to work ON their business. Nevertheless, they say, “Just as soon as things slow down we’re going to implement written systems and build an operations...

Mystery of the Missing Step

Mystery of the Missing Step
The mystery of the missing step manifests itself by a sudden rash of telephone calls, emails and texts. Whereby, management and employees involved with the process of producing services and/or products all attempt to solve its mystery and ramifications. All this...