I’m Mad At You!

I’ve been in business 35 years, and I know breakdowns in business courtesy happen all the time. But, recently I wanted to get in a certain prospect’s face and yell, “I’m really MAD at you!” The situation reminded me of a book I used to read to my son in the...

Simplification of Business

A popular business philosophy touted by those “in the know” is simplification of business. It can overcome big problems in small or large businesses. Simplification of business is, simply, making the decision to standardize the product sold and manufactured....