Listening to some business owner, would think a march to zero errors, was trip to neverland.

A pipe dream! Impossible, says the faint of heart.

Nevertheless, we are happy to report, there ARE a few RARE BIRDS that get close to that goal. Not to mention, those who are able to SUSTAIN, ALL non-conformance in their company, very close to zero.

Whether you believe it or not, this march, is the path, OUT of the “land of frustrating chaos,”.

With the set goal, of ENDING—totally.