What is Business Process Management?
Business process management (BPM) is bringing a business to order using a systematic approach. Which is a method of developing step-by-step processes of how a business operates from opening to closing. Also, known as “a turn-key business,” i.e. MacDonald’s or Toyota. Furthermore, these step-by-step processes of how the business operates should be in a company’s operations manual, either digital or paper. In addition, an operations manual should contain a variety of documents for the operations of a business. For example; procedures, policies, quality control checklists, service control checklists, asset inventory, and daily routine checklists for all employees. Not withstanding a good operations manual should also contain, job descriptions, human resource documents, customer experience mapping and client on-boarding checklists, etc.
The Documented Workflow of a Business
Step-by-step processes are also known as the “workflow” or “the work” of a company. In order to build and map these step-by-step processes you need a great tool. For this reason, System100™ is the ideal Business Process Management software due to, its unique tool called DocDesigner™. More importantly, with this feature you can edit and build all the above-mentioned documents, into the best operations manual on the planet! System100™ also features a special Document Management System that ensures all documents located in the company’s operation manual remain organized. For Example, organized by departments, folders and systematized by revisions, user permissions, and types, etc. Another important feature in System100™ is, the System Buster Locator which plays a major role in the continual improvement process by ensuring all business processes are up-to-date. The removal of all types of waste is also key in business process management.
Benefits of Implementing Business Process Management (BPM):
- Market value of your company is substantially increased
- More time to work “on” the business to ensure growth
- Increased profit with fewer mistakes
- Fewer and more productive meetings
- Fewer and more effective managers
- More productive employees
- Peaceful work environment
- Employee turnover reduced
- Customer turnover reduced
- Production through-put is shortened with less exertion
- More time and resources to give back to the community
- More time to serve customers and address their concerns
- Once totally implemented, it’s easy to manage and sustain
- More time for your personal life
Having more time for a personal life and financial freedom is the dream of business owners!
Take a Tour of a Company which Implemented BPM
Our founder transferred to his two eldest sons; a company that totally implemented Business Process Management to a very high level. In conclusion, the System100 business process management software, has sustained the level seen on this video for over twenty years. Still going!
You be the Judge if Continual Improvement using Business Process Management is Worth it.