What is a hosted solution?

An application/software that is hosted from a remote facility that is accessible via the Internet through a browser. Click Here for more information

Who should attend a LIVE Webinar Demonstration of System100™?

Owners and key managers.  We suggest no more than two or three people attend at one time. We also recommend that every person attending the Webinar will have read our president's book, System Busters, OR has spent time reviewing the materials on this Website. This will save time, and those attending the demo will have a better understanding of System100™ and its features going in. It also helps us to cover more ground in the demonstration.

How long is the Webinar Demonstration?

Approximatly 30 minutes to 1 hour depending on how many questions you need answered.

How long does it take to get up and running?

Getting your System100™ setup, on-line and tested normally takes 12 to 24 hours. To get the Operations Manual in your hands can take 1 to 2 days, depending on your location.

How long will it take to fully-systemize my company?

3 to 6 months and in some cases 1 year, depending on the owner's commitment.

Does the System100™ hosted package include all updates?

YES

How often does System100™ go off-line?

In the past five years, our customers have reported only one incident of the system being off-line and that lasted for about two hours.

How secure is my data and your servers that host System100™?

Your System100™ data is backed up daily. System100™ is hosted on servers located in Austin, TX at a company called RACK SPACE.  They are, in our opinion, the premier company that specializes in the business of server and data management. They have multiple backup power systems and data lines, secured in a facility that is staffed 24-hours-a-day, 365 days a year. Many prominent companies in the business of hosted solutions turn to this company for their data and server management expertise.

What are the PROS and CONS of self-hosting?

CONS: You are responsible for your own security, data back-up, server cost and maintenance, annual support and uploading new updates of System100™.

PROS: You can have unlimited number of users.

Can I host this application on my own servers?

YES, we have several companies SELF-HOSTING System100™. For pricing and questions on this option, please call or email us.

Is System100™ an MIS software?

NO, although System100™ has a few applications that are found in some MIS software, our system is technically called a BPM (Business Process Management) system. System100™ compliments industry-specific MIS software. Using System100™ can actually have a positive impact on the way a company uses their MIS. In fact, by using the System Buster Locator application inside System100™—companies find they are moving closer to using their MIS software to its maximum potential.

How does System100™ benefit ISO-certified companies?

By giving owners, managers and employees instant online access to the latest document revisions, and having a system to update and track ISO documents in a systematic way, allowing for more sustainability.

Are there any hidden fees?

NO, our pricing is posted on this site. Click Here for Pricing

What types of payment do you accept?

Are all the features mentioned on the Website included in the price?

YES, you have the option to use all the applications, or turn off the ones that are not applicable to your business.

Can I suggest new enhancements for System100™?

We invite and encourage our customers to suggest enhancements for the continual improvement of System100™. We have a system for adding and tracking them, then we systematically program and implement them.

Is special customized programming available?

Yes, we have programmed special applications and enhancements for certain companies.

Is System100™ customizable by me?

Absolutely! System100™ was designed to empower the user (with admin permissions) to customize our feature-rich applications to fit ANY company's culture and processes.

How do I get my employees to 'buy in' to your solution?

As Philip Beyer states in his book System Busters, "Systemizing a business starts at the TOP!" YOU, as the owner and leader, know the vision for your company—you know the costs. You need to make the decision whether or not to bring YOUR business to order.  When YOU are committed—your employees will BUY IN.

Do you have on-line Training Videos?

Yes. We have detailed, screen-captured videos with voice narration.

Do you offer ON-SITE training?

YES. Representatives of System100™, including Philip Beyer, are now available for visits up to 5 days with client management teams, regarding implementation. Onsite services include:  Consulting and implementation of Quality Control systems; position documentation (Job Descriptions, Daily Routine Checklists, Sub-systems/ procedures); PowerPoint presentation seminars for management; group or individual hands-on training with a System100™ training specialist; hands-on training with the “100% System of Cleanliness” (5S); introduction to System100’s most unique tool for continuous improvement: The System Buster Locator; plus a companywide overview meeting with Philip Beyer and/or other System100™ representative.

Fees vary depending on desired services, number of days involved, and 1-3 representatives requested. Inquire at ask@ebizproducts.com or call Ebiz Products in Nashville at (615) 425-2652 or toll free 888-496-8180.

How long does initial training take on System100™?

There are 7 LIVE Webinar training sessions, each lasting 1 to 1-1/2 hours. Sessions are normally scheduled one to two weeks apart, which will give you time to implement what you have learned. If you have time, and would like to accelerate your training, we want to be flexible. 

What types of companies use System100?

System100™ is for ANY type of company or organization. Our customers include printing companies, plant nurseries, carwashes, disaster recovery companies, software companies, schools and others.

What size companies use System100?

We currently have customers with 5 to 200 employees.

What is the term length of the User Agreement?

Normally, one year—however, for certain industries it can be up to three years.

Can I stop my monthly subscription at anytime?

Yes, once the term of your contract has been fulfilled (See MONTHLY SUBSCRIPTION above).