September 2006



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WELCOME TO THE ORGANIZER!

Our first online newsletter, The Organizer, is here...and boy, am I happy!  What a great system for delivering to you what's happening at Ebiz Products, System100, and with our book System Buster.  This has been a most fulfilling year, as I have heard encouraging words from people all over the USA and Canada. 

I would like to thank those of you who purchased our System100 software and have nearly bought out the first printing of the book.  The second printing of System Buster is in the works, and will include many of your great comments and thoughtful suggestions for improvements.  I hope this year to get a few of you writing 'blogs', posting your comments on our site at www.system100.com, and working together to improve our companies and organizations.

Some of the contents of The Organizer will be blogs on systems and organization.  See Systems 101 article below. Also look for special articles and endorsements that we think will encourage you as you work toward better organization.  Please DO feel free to forward this newsletter on to friends you think could use a little help doing the same.

Speaking of comments!  To the person who wrote a review on Amazon.com telling me that I should be in The Guinness Book of World Records for mentioning the word 'system' so many times in my book ... I just don't know what to say but, WHAT?  I thought my title System Buster was a dead giveaway that the book would be a book about, well uh, SYSTEMS ... how systems work, what systems are, effects of systems, people and systems, how systems save you money ... sorry, there I go again!  Well, if anyone out there writes a book on cats, please don't surprise me and talk about buffaloes!?  By the way, did I mention, GREAT SYSTEMS WORK!

Blessings on you all, and may you have a prosperous year!

Philip Beyer


SYSTEMS 101

Statistically, most businesses fail in the first 5 years due to lack of organization.  They struggle with on-going chaos (what many deem "normal"), although they pour tons of money into consultants, "experts," and every 'how to' book they see, but "have no time to read".  Don't believe it!  You CAN eliminate chaos from your business, eliminate undue stress, and gain the eyes and ears to keep up with the status of all areas of your business, instantly.

Over the past 12 years, my company served as a model as we totally systematized our operation.  In that time, I saw my own early attempts and frustrations reflected in the faces of others who dared to own their own businesses, only to find themselves stressed to the point of despair.  It doesn't have to be that way!  We did the ground work and the results have proved ... Great Systems Work!  Last year, our business operated 98.55% error-free!  My hope is to see all of our companies work together to strengthen the economy by becoming well-organized, saving time and money, and reducing employee turnover.

A Day In The Life Of An American Business

Cranky opens his business at 8 a.m.  Bob, Sue and Mary wander in by 8:45.  Bob and Sue answer phones until Jim decides to show at 10 a.m., then Cranky answers phones while Sue goes to the bank, except on Tuesday's when she takes "Scooter" to Doggie Daycare.  Then Jim goes, if he's not on call ... or Mary goes, if she can borrow Cranky's car (her teenage son wrecked hers).  On Fridays, Cranky does payroll and takes job orders, unless there are more problems in production.  Then Bob takes the orders.  But Bob "hates" that job, so he usually lets the phone ring until Cranky drops everything and picks up.  But Cranky tends to write orders up wrong as his desk (like all others in the building) is piled so high with back orders and good intentions, he can't find his price lists.  So Jim gets mad at Bob for not doing the job. Cranky gets upset at Jim and Bob for quarreling and says, "If Bob is too X@#! busy, then Mary can help ... if her nails are dry," except this week when she needs to get invoices out because the regular bookkeeper is out having her face peeled.  Cranky's blood pressure soars as Bob, Jim, Sue and Mary wonder, "What is Cranky so upset about?"  Sound familiar? Chaos!

Truth is ... most business problems can be remedied by implementing the right systems.  In most businesses there are thousands of details and variables that most workers try to commit to memory, any of which, if botched or forgotten, eat up a company's profits each year.  The right systems eliminate chaos by eliminating reliance on memorization with the implementation of checklists, along with handy written procedures and policies that coordinate with and reference other staff checklists.  Time is then freed up for more creative endeavors in your business.

Great systems can allow even the most ordinary person to organize, build and grow an extraordinary business without chaos and costly mistakes.  I know now it's possible to break down all facets of the most seemingly complex business systems into something easy to manage.  We have done it.  You can do it, too!

How to get started?  Think of your business as a sinking ship.  Find the biggest hole and create a system to stop the leak.  Then find the next biggest hole, and keep filling holes with Cranky-proof systems until your operation is ship-shape. 

Truth is ... GREAT SYSTEMS WORK!  It's in the book! 


WHAT SOME ARE SAYING...

"After reading the 'Buster' book, I agreed to a session on WebEx with Philip Beyer to test drive his System100 in live, actual operation.  Never have I seen anything comparable to System100 for a printing company!  The System is a computerized method for the daily operation of Beyer Printing.  Everything, and I do mean every last action in the commercial printing plant, appears to be covered.  This is a checklist system to end all checklist systems!  It all feeds into a computerized database written in an SQL language, and every employee has access to a computer terminal for listings and forms.  Then there's the piece de resistance: a subprogram called "System Buster."  When something happens that doesn't comport with the checklists, the System Buster detects the problem.  It's immediately flagged for correction. I love the idea of System100 and it's checklists that assure personal accountability. Inventories are restricted. Delivery dates are kept. Invoices issue immediately. Plant cleanliness and equipment maintenance are assured. Every needed tool is immediately at hand. Everyone knows what's expected of him or her. Why haven't we done this before?  Now I've seen how a printing plant should be run. You deserve an award for showing me and the world what you can do when you really try.  Small wonder that it took 10 years to develop System100.  Every printing plant should have it!"  ...Roger Dickeson, "Dickeson on Productivity" Columnist (1970-2006), Printing Impressions Magazine, Pasadena CA.

In Memory of Roger Dickeson, with our deepest gratitude!  ...Philip Beyer